Fd33 Privacy Policy — How We Use Your Information We Protect

Fd33 (https://fd33.best) places the highest importance on the privacy of its members. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over that information.

This policy applies to the fd33 website, mobile browser version, and all related services. By creating an account on fd33 or using the site, you are considered to have accepted this Privacy Policy.

This policy has been developed with users based in Bangladesh in mind. For international users, applicable international laws including GDPR are also observed.

Fd33 only collects information that is genuinely necessary for delivering its services, maintaining security, and meeting legal obligations.

What Is Collected at Registration:

• Full name (as per national ID)
• Active mobile number and email address
• Date of birth (for age verification)
• Current address
• Preferred Language & Currency

What Is Collected During KYC Verification:

• Scan of National ID (NID) or Passport
• Selfie or live photo (if required)
• Proof of Address Document (Utility Bill or Bank Statement)

Information collected automatically while using the platform:

• IP address and device type
• Browser Type & Operating System
• Session Duration & Activity Logs
• Betting & Gaming History
• Deposit & Withdrawal Records
• Cookies & Local Storage Data

Fd33 uses the information it collects for specific, transparent purposes only. We never use data beyond the purpose for which it was collected.

• Service Delivery: Account management, betting and gaming services, and deposit/withdrawal processing.
• Identity Verification: Verifying age, completing KYC, and preventing fraud.
• Ensuring Security: Detecting unauthorized access, preventing fraud, and securing accounts.
• Contact: Sending important updates, security alerts, and essential account notifications.
• Experience Improvement: Analyzing your preferences and usage patterns to deliver a better experience.
• Legal Obligations: Complying with AML policy and responding to information requests from tax authorities or regulatory bodies.
• Bonuses & Promotions: Recommending offers and vouchers relevant to you.

Fd33 does not directly sell your personal information to any third party. However, limited data may be shared with trusted partners where necessary to operate our services.

Who Your Information May Be Shared With:

• Payment Processors: Information required to complete transactions with bKash, Nagad, or your bank.
• KYC Service Provider: A licensed third-party KYC provider for identity verification.
• Game Providers: Providers such as Evolution and Pragmatic Play receive only the minimum data required to operate their games.
• Law Enforcement Agencies: Providing information in response to a court order or a lawful request from a regulatory authority.
• Analytics Services: Anonymized usage data for analyzing site performance.

Every agreement fd33 holds with a third party includes clear data protection clauses. They are not permitted to use any information received for purposes other than those specified.

Fd33 uses cookies and similar technologies to enhance your experience and ensure the security of the site. Cookies are small text files stored in your browser.

Types of Cookies Used by fd33:

• Essential Cookies: Required for login sessions and security. The site cannot function properly without these.
• Performance Cookies: Helps identify which parts of the site are experiencing the most issues.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: Used to analyze overall usage patterns — without revealing any individual's identity.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may affect your ability to log in and use other core features.

Fd33 does not retain any data beyond what is necessary. Each category of information has a defined retention period.

• Account Information: For as long as the account is active. Deleted within 30 days of closure — though certain data may be retained for up to 5 years for legal reasons.
• KYC Documents: 5 years after the last transaction — as required under international AML regulations.
• Transaction Records: 5 years — in accordance with financial regulatory requirements.
• Betting History: 5 years — for dispute resolution and audit purposes.
• Login & Security Logs: 1 year.
• Cookie Information: At the end of a session or after a maximum of 90 days.
• Support Chat Records: 2 years.

Once the designated retention period expires and there is no legal obligation, data is permanently deleted — including from all backups.

At fd33, you are in control of your own data. You may exercise any of the rights listed below at any time.

To exercise these rights support@fd33.bestSend us an email. fd33 typically responds within 30 days. For complex requests, it may take longer, but we will notify you in advance.

Fd33 uses industry-leading technology and practices to protect your data. We go beyond simply writing policies — we actively enforce real, practical security measures.

• TLS 1.3 Encryption: All communications between you and the site are encrypted.
• Two-Factor Authentication (2FA): You can enable 2FA on your account at any time.
• Data Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: Regularly audited by third-party security specialists.
• Access Control: Only designated personnel within fd33 are authorized to access personal data.
• Suspicious Login Detection: Automatic alerts are triggered when a login is detected from an unusual location or device.

Fd33 strictly does not provide services to anyone under the age of 18. This is not just a legal obligation — it is also our ethical responsibility.

• Date of birth is verified at the time of registration.
• Age is verified a second time during the KYC process.
• If an account holder is suspected to be under 18, fd33 will immediately suspend the account.
• Fd33 does not knowingly collect any information from minors. If such information is identified, it will be deleted immediately.

If parents believe their child is using fd33, they should support@fd33.best-. We will take prompt action.

Fd33 may update this Privacy Policy at any time in response to changes in technology, law, or business operations. However, we will always notify members before any significant changes take effect.

• For major changes, you will be notified by email or push notification.
• Changes to this policy take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions will be kept in an archive and made available upon request.